Contact Us
Mental Health Clinic in White Plains, NY
The friendly staff at Psyhance welcomes your call and looks forward to serving you. If you have any questions about our psychiatric services, please email us at s.lahlou@psyhance.com. To schedule an appointment at our mental health clinic, please request an appointment today using the form below.
Phone
Location & Email
Address:
One Broad Parkway
White Plains, NY 10601
Our regular office hours are Thursday to Saturday from 8:30 AM to 5:30 PM. We are closed for break from 1:00 PM to 1:30 PM.
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Psyhance, and they will contact us.
If you have an urgent medical need and need to talk to our staff after our regular hours, please contact us at s.lahlou@psyhance.com. A provider is on-call 24 hours a day. Your inquiry will be returned promptly.
At Psyhance, we accept most major insurance plans such as Oxford and United health, including commercial and out of network but no Medicare or Medicaid. Please contact your insurance company or you may email us at s.lahlou@psyhance.com to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at s.lahlou@psyhance.com.
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.
Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
Psyhance has hospital affiliations with Montefiore Medical Center.
Prescriptions and refills for established patients of Psyhance are routinely issued during our regular office hours (see above). You can make your request by contacting us at s.lahlou@psyhance.com.
Refills are generally not issued during the evenings, weekends, or holidays, as our provider may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.